Lorne,

The EL2000M3 would be the appropriate spa pack to use.  It comes in a standard factory setup and you will have to ensure that before you turn it on you configure it to your spa's requirements.  This involves jumpers and dip switches that have to be set accordingly.  While the spa pack assummes a trained technician is making these setting changes, I can send you the appropriate manual and supply you with email technical support so you can understand how to do this yourself.  The main thing that is a little bit out of the ordinary is the 120 volt LED lighting.  The board is set from the factory to use 12 VAC lights but is also convertible with some jumper changes to control 120 VAC lights.

Do you intend to buy a new ML700 panel or is your current ML700 panel still okay?

Yes the 10% coupon you will be able to apply.  The EL2000M3 on its own is $450 with the coupon used.  The ML700 is $225 less 10% with coupon.  Shipping will be $25-30.

https://www.cedartubsdirect.com/balboa-ml700-lcd-8button-panel-pn-5264901-p-366.html

https://www.cedartubsdirect.com/balboa-el2000-hot-tub-heater-el2000-spa-pack-pn-5388403-p-451.html

 

Dieter Jung

Technical Support

Northern Lights Group

This is a resend of yesterday's email.

Date: Thu, 14 Nov 2013 06:16:50 -0800
From: [email protected]
Subject: Re: [CST: #1539] Recently purchased EL2000
To: [email protected]; [email protected]

Hi Deiter,   I now have the EL2000 and ML700 we purchased from you and the instructions.   It looks like my old system ( picture attached here again for reference) used what I understand are cvalled JJ mini plugs (male and female) to conenct the equipment to the board and I had previously asked if I needed new wires with the EL2000   Looking at the circuit board on the EL2000 I believe the connectors from board to equipment are made via amp plugs.   Can you advise what I specifically need to purchase here in the Toornto area (Male AMP Plug Housing 4 pin/2pin??) and who would carry it as I wanted to do the installation this weekend   Thanks Lorne Turner

From: Lorne Turner <[email protected]>
To: cedartubsdirect <[email protected]>
Sent: Monday, October 28, 2013 1:57:09 PM
Subject: Re: [CST: #1539] Reply to your query - cedartubsdirect
Thansk Deiter,    Its a pleasure to deal with someone that has the techncial expertise you do  in relation to some of the responses I have received form other companies.   You mentioned 120 V LED lighting but it is acually fiberoptics using a halogen light that I have ( see attachment)   I would need to buy the topside controller as well that goes with the EL2000M3 which is the ML 700 (I have an old one from my HPL200 that has a phone plug and suspect it won't work on the EL2000)   The second attachment is  a opicture of my current control box - I am assuming I can use the wires/grey plugs from it associated with the 2 pumps, blower, ozonator, and 120v fibreoptic light on the new EL200.   A couple of other questions:   Would the jumper wire to change the light from 12 v to 120V be included?   The  EL2000M3  53884-03 you carry - how does it differ from the EL2000 53884-05 specified in the Balboa cross reference guide for my existing model (HPL200).   I need to purchase a shaft seal for a Waterway 3.0 HP - EXECUTIVE 48 Frame, 2 Speed Speed 2 - do you carry that part?   I believe you are based in Winnipeg - what is the cost and price (including tax) difference between shipping all of this to Markham Ontario vs Hyde Park New York   Thanks again   Lorne                 On Monday, October 28, 2013 12:55:50 PM, cedartubsdirect <[email protected]> wrote:
Hi Lorne Turner, A rep replied to a support ticket with cedartubsdirect. ISSUE #1539----------------- Content of the Ticket -----------------Subject : Puchase of EL2000 and topside Message : Lorne, The EL2000M3 would be the appropriate spa pack to use.  It comes in a standard factory setup and you will have to ensure that before you turn it on you configure it to your spa's requirements.  This involves jumpers and dip switches that have to be set accordingly.  While the spa pack assummes a trained technician is making these setting changes, I can send you the appropriate manual and supply you with email technical support so you can understand how to do this yourself.  The main thing that is a little bit out of the ordinary is the 120 volt LED lighting.  The board is set from the factory to use 12 VAC lights but is also convertible with some jumper changes to control 120 VAC lights. Do you intend to buy a new ML700 panel or is your current ML700 panel still okay? Yes the 10% coupon you will be able to apply.  The EL2000M3 on its own is $450 with the coupon used.  The ML700 is $225 less 10% with coupon.  Shipping will be $25-30. https://www.cedartubsdirect.com/balboa-ml700-lcd-8button-panel-pn-5264901-p-366.html https://www.cedartubsdirect.com/balboa-el2000-hot-tub-heater-el2000-spa-pack-pn-5388403-p-451.html   Dieter Jung Technical Support Northern Lights Group------------------------------------------------------------------ In the meantime, you can update the ticket by replying to this mail. You can also update this ticket using the URL : Click Here Thanks for using our Service. Regardscedartubsdirect

Hi Deiter,   I now have the EL2000 and ML700 we purchased from you and the instructions.   It looks like my old system ( picture attached here again for reference) used what I understand are cvalled JJ mini plugs (male and female) to conenct the equipment to the board and I had previously asked if I needed new wires with the EL2000   Looking at the circuit board on the EL2000 I believe the connectors from board to equipment are made via amp plugs.   Can you advise what I specifically need to purchase here in the Toornto area (Male AMP Plug Housing 4 pin/2pin??) and who would carry it as I wanted to do the installation this weekend   Thanks Lorne Turner

From: Lorne Turner <[email protected]>
To: cedartubsdirect <[email protected]>
Sent: Monday, October 28, 2013 1:57:09 PM
Subject: Re: [CST: #1539] Reply to your query - cedartubsdirect
Thansk Deiter,    Its a pleasure to deal with someone that has the techncial expertise you do  in relation to some of the responses I have received form other companies.   You mentioned 120 V LED lighting but it is acually fiberoptics using a halogen light that I have ( see attachment)   I would need to buy the topside controller as well that goes with the EL2000M3 which is the ML 700 (I have an old one from my HPL200 that has a phone plug and suspect it won't work on the EL2000)   The second attachment is  a opicture of my current control box - I am assuming I can use the wires/grey plugs from it associated with the 2 pumps, blower, ozonator, and 120v fibreoptic light on the new EL200.   A couple of other questions:   Would the jumper wire to change the light from 12 v to 120V be included?   The  EL2000M3  53884-03 you carry - how does it differ from the EL2000 53884-05 specified in the Balboa cross reference guide for my existing model (HPL200).   I need to purchase a shaft seal for a Waterway 3.0 HP - EXECUTIVE 48 Frame, 2 Speed Speed 2 - do you carry that part?   I believe you are based in Winnipeg - what is the cost and price (including tax) difference between shipping all of this to Markham Ontario vs Hyde Park New York   Thanks again   Lorne                 On Monday, October 28, 2013 12:55:50 PM, cedartubsdirect <[email protected]> wrote:
Hi Lorne Turner, A rep replied to a support ticket with cedartubsdirect. ISSUE #1539----------------- Content of the Ticket -----------------Subject : Puchase of EL2000 and topside Message : Lorne, The EL2000M3 would be the appropriate spa pack to use.  It comes in a standard factory setup and you will have to ensure that before you turn it on you configure it to your spa's requirements.  This involves jumpers and dip switches that have to be set accordingly.  While the spa pack assummes a trained technician is making these setting changes, I can send you the appropriate manual and supply you with email technical support so you can understand how to do this yourself.  The main thing that is a little bit out of the ordinary is the 120 volt LED lighting.  The board is set from the factory to use 12 VAC lights but is also convertible with some jumper changes to control 120 VAC lights. Do you intend to buy a new ML700 panel or is your current ML700 panel still okay? Yes the 10% coupon you will be able to apply.  The EL2000M3 on its own is $450 with the coupon used.  The ML700 is $225 less 10% with coupon.  Shipping will be $25-30. https://www.cedartubsdirect.com/balboa-ml700-lcd-8button-panel-pn-5264901-p-366.html https://www.cedartubsdirect.com/balboa-el2000-hot-tub-heater-el2000-spa-pack-pn-5388403-p-451.html   Dieter Jung Technical Support Northern Lights Group------------------------------------------------------------------ In the meantime, you can update the ticket by replying to this mail. You can also update this ticket using the URL : Click Here Thanks for using our Service. Regardscedartubsdirect

Thansk Deiter,  Its a pleasure to deal with someone that has the techncial expertise you do  in relation to some of the responses I have received form other companies.  You mentioned 120 V LED lighting but it is acually fiberoptics using a halogen light that I have ( see attachment)  I would need to buy the topside controller as well that goes with the EL2000M3 which is the ML 700 (I have an old one from my HPL200 that has a phone plug and suspect it won't work on the EL2000)  The second attachment is  a opicture of my current control box - I am assuming I can use the wires/grey plugs from it associated with the 2 pumps, blower, ozonator, and 120v fibreoptic light on the new EL200. A couple of other questions:  Would the jumper wire to change the light from 12 v to 120V be included? The  EL2000M3  53884-03 you carry - how does it differ from the EL2000 53884-05 specified in the Balboa cross reference guide for my existing model (HPL200).  I need to purchase a shaft seal for a Waterway 3.0 HP - EXECUTIVE 48 Frame, 2 Speed Speed 2 - do you carry that part? I believe you are based in Winnipeg - what is the cost and price (including tax) difference between shipping all of this to Markham Ontario vs Hyde Park New York  Thanks again Lorne        

On Monday, October 28, 2013 12:55:50 PM, cedartubsdirect <[email protected]> wrote:
Hi Lorne Turner, A rep replied to a support ticket with cedartubsdirect.
ISSUE #1539
----------------- Content of the Ticket -----------------
Subject : Puchase of EL2000 and topside
Message : Lorne, The EL2000M3 would be the appropriate spa pack to use.  It comes in a standard factory setup and you will have to ensure that before you turn it on you configure it to your spa's requirements.  This involves jumpers and dip switches that have to be set accordingly.  While the spa pack assummes a trained technician is making these setting changes, I can send you the appropriate manual and supply you with email technical support so you can understand how to do this yourself.  The main thing that is a little bit out of the ordinary is the 120 volt LED lighting.  The board is set from the factory to use 12 VAC lights but is also convertible with some jumper changes to control 120 VAC lights. Do you intend to buy a new ML700 panel or is your current ML700 panel still okay? Yes the 10% coupon you will be able to apply.  The EL2000M3 on its own is $450 with the coupon used.  The ML700 is $225 less 10% with coupon.  Shipping will be $25-30. https://www.cedartubsdirect.com/balboa-ml700-lcd-8button-panel-pn-5264901-p-366.html https://www.cedartubsdirect.com/balboa-el2000-hot-tub-heater-el2000-spa-pack-pn-5388403-p-451.html   Dieter Jung Technical Support Northern Lights Group
------------------------------------------------------------------
In the meantime, you can update the ticket by replying to this mail. You can also update this ticket using the URL : Click Here
Thanks for using our Service. Regards
cedartubsdirect