Hot Tub Logo Hot Tub Pumps Hot Tub Heaters Hot Tub Chemicals Hot Tub Covers Spa Plumbing Balboa Spa Parts Hot Tub Accessories Hot Tub Home Hot Tub Special Hot Tub Products Hot Tub Articles Hot Tub Testimonials Contact Hot Tub Hot Tub Faqs Hot Tub Blog
Issue : #1594
Problem with Infinity Hot Tub
I have been tinkering with a infinity hot tub that was given to me. I haven't been able to get it to start at all. So far I've replaced the control pad, heater sensors, even the pump. Always with the same results. It goes through it's prime mode the heater clicks it says EC. The gives me the dry heater code. Or bad sensor code. I've tried purging the pump. The 30 amp ceramic fuse was blown and when I replaced it it blew again immediately. That lead me to believe the motor was to blame. But I got the same results with the new motor. My next move is replacing the circuit board. Balboa 55230. Any advice? Help me please!
 
RE: help me!

From what you are describing, it would be highly unlikely to be the circuit board . Ec means the unit is in Economy mode.  The other codes are consistent with not having a working pump .

 

What is all attached to the circut board?  How many pumps, blower, ozonator, etc?

 Also send me photo showing the circuit board . So far it looks like you have a shorting device or cable attached to the board . Everything except for the heater element goes through the 30A fuse.

If you want to trace what the offending connection is that is causing the fuse to blow, first disconnect one of the heater element connections. Then unplug all other devices. Turn on the power. Wait for 7 minutes by which time the temperature should be displaying and Heat LED should be on. Measure voltage on all the receptacles .  For example pins corresponding to white and black wires on the pump1 receptacle should measure 240 volts AC when pump would be running in low speed . 

This will confirm that the refdceptacles are producing the  voltages when they should 

 

Then plug items back in one at a time, to find the offending device. After you nailed it down you have to investigate what specifically is  making it short

 

Dietet

 

 

 

Dieter 

 
 
 
 
RE: Problem with Infinity Hot Tub
Just one pump. One blower.? I think there are 17 jets in the tub. Let me know if need better pics.
 
 
RE: RE: Problem with Infinity Hot Tub

You sent a photo of the hot tub instead of a photo showing the entire circuit board.  Also I had provided you with instructions to trace what device is making the 30A circuit blow.  Carry that out and then get back to me.  Test without heater element connected and then blower and pump one at a time and then both connected. Also check that you have the wires at the pump connected correctly. 

Dieter

 
 
RE: Problem with Infinity Hot Tub
I'm not sure how but it's running. Thanks for your help.? On Jan 18, 2014 8:26 AM, "Brian Venesevich" <[email protected]> wrote:
I'm working on it right now. I will let you know asap. Thank you. On Jan 18, 2014 8:19 AM, "cedartubsdirect" <[email protected]> wrote:
Hi Brian Venesevich, A rep replied to a support ticket with cedartubsdirect.
ISSUE #1594
----------------- Content of the Ticket -----------------
Subject : Problem with Infinity Hot Tub
Message : You sent a photo of the hot tub instead of a photo showing the entire circuit board.? Also I had provided you with instructions to trace what device is making the 30A circuit blow.? Carry that out and then get back to me.? Test without heater element connected and then blower and pump one at a time and then both connected. Also check that you have the wires at the pump connected correctly.? Dieter
------------------------------------------------------------------
In the meantime, you can update the ticket by replying to this mail. You can also update this ticket using the URL : Click Here
Thanks for using our Service. Regards
cedartubsdirect
 
 
RE: Problem with Infinity Hot Tub
On Jan 18, 2014 8:26 AM, "Brian Venesevich" <[email protected]> wrote:
I'm working on it right now. I will let you know asap. Thank you. On Jan 18, 2014 8:19 AM, "cedartubsdirect" <[email protected]> wrote:
Hi Brian Venesevich, A rep replied to a support ticket with cedartubsdirect.
ISSUE #1594
----------------- Content of the Ticket -----------------
Subject : Problem with Infinity Hot Tub
Message : You sent a photo of the hot tub instead of a photo showing the entire circuit board.? Also I had provided you with instructions to trace what device is making the 30A circuit blow.? Carry that out and then get back to me.? Test without heater element connected and then blower and pump one at a time and then both connected. Also check that you have the wires at the pump connected correctly.? Dieter
------------------------------------------------------------------
In the meantime, you can update the ticket by replying to this mail. You can also update this ticket using the URL : Click Here
Thanks for using our Service. Regards
cedartubsdirect
 
 
RE: Problem with Infinity Hot Tub
I'm working on it right now. I will let you know asap. Thank you. On Jan 18, 2014 8:19 AM, "cedartubsdirect" <[email protected]> wrote:
Hi Brian Venesevich, A rep replied to a support ticket with cedartubsdirect.
ISSUE #1594
----------------- Content of the Ticket -----------------
Subject : Problem with Infinity Hot Tub
Message : You sent a photo of the hot tub instead of a photo showing the entire circuit board.? Also I had provided you with instructions to trace what device is making the 30A circuit blow.? Carry that out and then get back to me.? Test without heater element connected and then blower and pump one at a time and then both connected. Also check that you have the wires at the pump connected correctly.? Dieter
------------------------------------------------------------------
In the meantime, you can update the ticket by replying to this mail. You can also update this ticket using the URL : Click Here
Thanks for using our Service. Regards
cedartubsdirect